Privacy Policy

We know how important your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly.

This notice describes the privacy policy of

By visiting, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by is controlled primarily by Martin Robertson Associates Ltd, 5 Kings Court, High Street, Falkirk FK1 1PG.

What Personal Information about Members Does gather?

The information we learn from visitors helps us personalise and continually improve your experience at

We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us, display content and recommend services that might be of interest to you.

Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving our Site and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please unsubscribe.

Tracking Software:

We use Google Analytics to analyse visitors to our site and where they come from. This helps us determine how effective the website is for you and helps us spot new opportunities to make it better.


We occasionally use ‘paid for ‘advertising such as Facebook Ads, Google AdWords and as a result will track how this impacts on our website (e.g. using Facebook Pixels, Google Tag Manager). This allows us to send you useful information about our products and services in future. You can stop Google Ad and Facebook ‘remarketing’. Simply search ‘How to stop Google remarketing ads’ (or Facebook remarketing ads).

What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can: 

  • help search engines remember that you want your search results in English;

  • help a website remember your preferences so that you don’t need to customise it every time;

  • help our website to deliver a better service by showing you the content most relevant to you;

  • identify and resolve errors so that the site is improved for everybody;

  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:

  • Name: SomeCookie

  • Value: 1234a5b678c9

  • Domain:

  • Expires: 6th May 2018

The cookie explained:

  • Name = The name of the cookie

  • Value = The piece of information that the cookie is created to store

  • Domain = The website where the cookie is used

  • Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.

Please view our Cookie Declaration for more information about the cookies we use.

Does share the Information it receives?

No. Information about visitors to our site are an important part of our business and we are not in the business of selling it to others.

Notices and Revisions

If you have any concern about privacy at, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.

If you are a client of ours we have a more detailed privacy statement that we will share with you.

Back to the home page